If you are also running Dropbox, quit Dropbox, or uncheck the Dropbox Finder Extension.Ensure the Sync Finder Extension is checked. Click the Apple icon in the Menu Bar (top left corner of the screen).Confirm that the Sync Finder extension is enabled, under Mac Settings as follows: To check if Sync is running, look for the Sync icon on your Mac menu bar.Ģ. Status icons will not be present if the desktop has shut down unexpectedly. Confirm that the Sync desktop app is running. Resolving missing icon overlays on Windowsġ.Resolving missing icon overlays on macOS.If you do not see Sync status icon overlays on your files in your Sync folder, follow these steps to troubleshoot. The Sync desktop application displays status icons on your files and to let you know whether they are synced. Why aren’t my overlay status icons working?
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